BlurbDamages

If your Blurb book was damaged in shipping or has a production defect (like banding or improper binding) Blurb will replace it. Simple email them a picture of your problem to start the process.

There are a number of things that can go wrong that Blurb can’t cover, which you can control by carefully checking a file before you upload it.

Here’s Blurb’s Return Policy.

Blurb guarantees your satisfaction with the workmanship of your book. On the off chance your book arrives damaged or with a manufacturing defect, contact us via Blurb’s Customer Support within 14 days of receipt. We’ll make things right. Please understand that Blurb does not provide refunds or cancel orders, and except for the cases expressly described in this return policy (i.e., your book arrives damaged, with a manufacturing defect or a defect in workmanship), Blurb cannot otherwise accept returns.

Please note that each book you order from us is individually made by one of Blurb’s top-notch professional book-printing partners. There may be minor differences across different prints of the same books and/or across books printed by our different book-printing partners, including, but not limited to, slight variances in color fidelity and binding type. While we work very hard to keep our product as consistent as possible, this variation is a normal occurrence and is not considered a manufacturing defect or a defect in workmanship and does not qualify for a reprint.

When Purchasing Your Own Book

Your book is all yours: Blurb does not proof, edit, or change your content in any way. This means it’s your responsibility to review your book before you publish, and fix:

– Typos, grammar, unfinished text, or other text errors

– Low-resolution images that may appear blurry in print

– Dark images that appear dark on screen (Blurb doesn’t lighten your images to match what you see on a backlit screen)

– Design issues, including book format, organization, style, color, and page layout

– Any other creative choices you made in Blurb BookSmart® or PDF to Book you want to revisit

We strongly recommend printing a hard copy of your book on your local printer for a final once-over. (You might ask a friend to look it over, too.) If you find changes you’d like to make, no problem. Just make them in Blurb BookSmart® or your original PDF to Book file, upload the revised book, and then order as many copies as you’d like.

When Purchasing a Book From the Blurb Bookstore

Blurb is not responsible for the quality of the content of any book in the Blurb Bookstore. Each book you purchase from the Blurb Bookstore is custom printed only upon your order, and we don’t warehouse books, therefore we do not accept returns or process refunds for any reason, except to the extent we guarantee your satisfaction with the workmanship of our books, as described above.

Learn more with my Bookmaking Lessons.
Learn more in my Fine Art Digital Printing Workshops.

Light Micro-Banding

January 18, 2010 | Leave a Comment |

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …

micro-banding_light

Problem
I’ve got white micro-banding in my print(s).

Solution
Check for nozzle clogs with the Printer Utility.

printerutilities_nozzleclog

Realign the print heads with the Printer Utilities.

printerutilities_printheadalignment

If the problem persists, adjust print speed slower with Advanced Media Control’s Paper Feed Adjustment.

PaperFeedAdjustment

In rare cases, the media feed speed can’t be adjusted with software adequately and that means it’s time to send a printer in for servicing.

Learn more in my Fine Art Digital Printing Workshops.

Colored Micro-Banding

January 17, 2010 | Leave a Comment |

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …

microbanding_colored

Problem
I’ve got colored micro-banding in my print(s).

Solution
Unclog the nozzles with the Printer Utility.

printerutilities_nozzleclog

Colored micro-banding means one of the inkheads isn’t firing. It’s not always uniform.
Learn more in my Fine Art Digital Printing Workshops.

Dark Micro-Banding

January 16, 2010 | Leave a Comment |

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …

microbanding_dark

Problem
I’ve got dark micro-banding in my print(s).

Solution
Realign the print heads with the Printer Utility. If printing on High Speed, try printing with High Speed off.

printerutilitiesheadalign

If the problem persists, adjust print speed with Advanced Media Control’s Paper Feed Adjustment.

PaperFeedAdjustment

Dark micro-banding happens when lines of ink overlap each other. Imprecise head alignment is the most common problem. Less frequently, the speed media is feed through the printer is slightly off. In rare cases, the media feed speed can’t be adjusted with software adequately and that means it’s time to send a printer in for servicing.

Learn more in my Fine Art Digital Printing Workshops.

Banding

January 15, 2010 | Leave a Comment |

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …

Problem
I’ve got broad linear banding in my print(s).

Solution
Make sure your data transfer from computer to printer is fast and uninterrupted.

Do use a fast connection like USB2 or Ethernet.
Don’t use a cord that too long – less than 12 feet.
Don’t tie up your computer up with tasks other than printing.
As this is a data transfer issue, it affects larger prints (more data) more than smaller prints (less data).

AnarcticaV_2005_5banding

Don’t confuse this type of banding with micro-banding (small thin lines) or non-linear banding (in the file).

Learn more in my Fine Art Digital Printing Workshops.

The videos in the Epson Print Academy are packed with information. Epson’s Larry Kauffmann, a source with over a decade of direct real world insider experience, quickly dispels many myths and provides clear information.

Here’s one tip. Epson printers provide both USB2 and Ethernet. Both are fast enough for the highest quality printing. USB2 has length limitations, so it’s used when printing from a computer near a printer. Ethernet is used to print over longer distances.

As an aside, fast data transfer prevents banding. If you encounter banding check a few things. Check head alignment. Check the cable delivering the data – type and length. Check to see that the computer spooling the data isn’t taxed performing other functions.

Learn more at the Epson Print Academy.
Learn more in my workshops.


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