Paper Won't Feed

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …
Problem
The paper won’t feed. It jams or feeds through without printing.
Solution
Make sure your paper is seated correctly in the printer.
MediaSetting_EF
Setting for Epson Exhibition Fiber Paper on Manual Rear.
MediaSetting_USFA
Setting for Epson UltraSmooth Fine Art Paper on Manual Rear.
Check your Paper Feed setting and if the problem persists, adjust the Platen Gap.
platengap
Thicker papers need to be fed with the Manual Rear option. Make sure you’re using it and you’ve specified this in the printer driver. You may still need to adjust the Platen Gap to a wider setting for thicker media (like Epson Exhibition Fiber Fine Art Paper). Many thicker papers will tend to jam when feeding them in bulk. You may need to feed them one at a time. Sometimes, you even need to give the paper a gentle nudge when the printer first feeds it.
Learn more in my Fine Art Digital Printing Workshops.

Printer Power Cleaning Cycles

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …
Problem
I cleaned the heads but they’re still clogged.
Solution
Clean them again. The fourth time in a row initiates a power cleaning cycle.
printerutilities_nozzleclog
New Epson printers have anti-clogging coatings on the nozzles and initiate self-clean cycles automatically.
When power cleaning cycles don’t work you can humidify the heads (rest them no wet sponge for a while).
You’ll need to perform nozzle checks more often if you’re in a very dry environment (air conditioning dries) or you don’t use a printer for extended periods of time.
Learn more in my Fine Art Digital Printing Workshops.

Light Micro-Banding

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …
micro-banding_light
Problem
I’ve got white micro-banding in my print(s).
Solution
Check for nozzle clogs with the Printer Utility.
printerutilities_nozzleclog
Realign the print heads with the Printer Utilities.
printerutilities_printheadalignment
If the problem persists, adjust print speed slower with Advanced Media Control’s Paper Feed Adjustment.
PaperFeedAdjustment
In rare cases, the media feed speed can’t be adjusted with software adequately and that means it’s time to send a printer in for servicing.
Learn more in my Fine Art Digital Printing Workshops.

Dark Micro-Banding

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …
microbanding_dark
Problem
I’ve got dark micro-banding in my print(s).
Solution
Realign the print heads with the Printer Utility. If printing on High Speed, try printing with High Speed off.
printerutilitiesheadalign
If the problem persists, adjust print speed with Advanced Media Control’s Paper Feed Adjustment.
PaperFeedAdjustment
Dark micro-banding happens when lines of ink overlap each other. Imprecise head alignment is the most common problem. Less frequently, the speed media is feed through the printer is slightly off. In rare cases, the media feed speed can’t be adjusted with software adequately and that means it’s time to send a printer in for servicing.
Learn more in my Fine Art Digital Printing Workshops.

Banding

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …
Problem
I’ve got broad linear banding in my print(s).
Solution
Make sure your data transfer from computer to printer is fast and uninterrupted.
Do use a fast connection like USB2 or Ethernet.
Don’t use a cord that too long – less than 12 feet.
Don’t tie up your computer up with tasks other than printing.
As this is a data transfer issue, it affects larger prints (more data) more than smaller prints (less data).
AnarcticaV_2005_5banding
Don’t confuse this type of banding with micro-banding (small thin lines) or non-linear banding (in the file).
Learn more in my Fine Art Digital Printing Workshops.

Delete & Reload Printer Driver

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …
Problem
I sent a file to the printer but the printer won’t start.
Solution
Delete and reload the printer driver.
On a Mac, go to System Preferences, click Print&Fax, highlight the printer, check the – button, then check the +, click on the icon for your printer and check Add.
SystemPreferences
Print&Fax
DeleteDriver
Print&Fax_noprinter
AddPrinter
Remember to have your printer plugged in and turned on when you do this. Don’t confuse this with going to the manufacturer’s website and downloading the latest driver.
Communication errors between the computer and printer happen frequently, most often when ink or paper type is changed, stalling the print queue. Deleting and reloading the printer driver is a simple solution that fixes it immediately.
Learn more in my Fine Art Digital Printing Workshops.

Locating Printer Utilities

My Fine Art Digital Printing DVD offers many simple solutions to common problems. Here’s one …
Problem
I can’t find my printer utilities.
Solution
On a Mac, go to System Preferences, click on Print&Fax, double click on the icon for your printer,  click Printer Setup, click Utility, Click Open Printer Utility.
systempreferences_print&fax
Print&Fax_3800 copy
openprinterutilities
printerutilities copy
The most common uses for the printer Utility are to remove nozzle clogs and to align print heads. New Epson printer models are self-cleaning and self-aligning so you won’t have to do this often. But when the automated systems fall short, knowing where this utility is can be helpful.
Learn more in my Fine Art Digital Printing Workshops.